City Services Satisfaction Survey 2006 City Services Satisfaction Survey | Page 63

Overall Rating Of Arlington Landfill By Users – Trend (Top Two Box—Excellent/Good) 98 100 91 91 Dec. 2001 Nov. 2002 91 È 80 60 40 20 0 Nov. 2003 Dec. 2005 Question: “Thinking about any times you have visited or used an Arlington landfill in the past 12 months, how would you rate the landfill overall?” Base: Have visited an Arlington landfill in past 12 months, excluding “don’t knows.” (2001 n=79*; 2002 n=84*; 2003 n=86*; 2005 n=91*) * Caution: Small base size. Note: This question was asked beginning in 2001. Statistical Note: A single-line “up” arrow (↑) indicates a significant increase and a single-line “down” arrow (↓) indicates a significant decrease from the last wave in 2003. A block “up” arrow (×) indicates a significant increase and a block “down” arrow (Ø) indicates a significant decrease from the first wave in 2000 (i.e., difference significant at or above the 95% confidence level.) Decision Analyst, Inc. 63