City Services Satisfaction Survey 2006 City Services Satisfaction Survey | Page 30

Ratings Of Arlington Police Department – Trend (Top Two Box—Excellent/Good) Dec. 2000 Dec. 2001 Nov. 2002 Nov. 2003 Dec. 2005 88 86 88 85 84 Courtesy of the Officers 85 85 82 83 84 Providing Feeling of Safety 78 Visibility of Police* 75 83 81 82 83 83 83 80 82 Emergency Response Time 73 72 70 73 Enforcing Traffic Regulations 77 79 79 77 80 77 Reducing Gang Problems 77 74 76 75 76 Reducing Drug Activities 0 20 40 60 80 100 Percent Question: “Now thinking about the service of the Arlington Police Department, how would you rate the police department on each of the following?” Base: Total respondents, excluding “don’t knows.” (Base Varies; Average Base Size: 2000 n=427; 2001 n=427; 2002 n=428; 2003 n=412; 2005 n=397) * Note: The events of September 11, 2001, may have affected this measure in 2001, either by increased visibility of police or increased sensitivity to police. Decision Analyst, Inc. 30