City Services Satisfaction Survey 2005 City Services Satisfaction Survey | Page 2

TABLE OF CONTENTS BACKGROUND AND OBJECTIVES............................................................................... 3 METHODS ...................................................................................................................... 3 USE OF DECISION ANALYST, INC. NAME................................................................... 4 EXECUTIVE SUMMARY................................................................................................. 5 DETAILED FINDINGS..................................................................................................... 6 QUALITY OF LIFE IN ARLINGTON AND NEIGHBORHOODS.................................... 7 Overall Perceptions Of Quality Of Life...................................................................... 8 MORE PERCEPTIONS OF NEIGHBORHOODS ....................................................... 23 Sense Of Community And Problems In Neighborhoods......................................... 24 MORE PERCEPTIONS OF ARLINGTON OVERALL ................................................. 28 Perceptions Of City Direction And Services............................................................ 29 City Services Ratings Of Importance Vs. Satisfaction ............................................ 35 Most Important Budget Priorities ............................................................................ 42 APPENDIX .................................................................................................................... 51 QUESTIONNAIRE......................................................................................................... 56 Decision Analyst, Inc . 2