City Services Satisfaction Survey 2004 City Services Satisfaction Survey | Page 88

Importance Of Internet Communication – Trend
(Top Two Box—Very/Somewhat Important)
Dec. 2000
Dec. 2001
Nov. 2002
Nov. 2003
89
Availability Of
Information By
Internet
89
90
90
NA
Ability To Conduct
Business By
Internet*
NA
NA
88
0
20
40
60
80
100
Percent
Question: “How important do you feel it is for citizens to be able to receive information about the city by Internet?”
“How important do you feel it is for citizens to be able to conduct business with the city by Internet?”
Base: Total respondents, excluding “don’t knows.” (Base Varies; Average Base Size: 2000 n=492; 2001 n=488;
2002 n=484; 2003 n=478)
* This question was asked beginning in 2003.
Decision Analyst, Inc.
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