City Services Satisfaction Survey 2004 City Services Satisfaction Survey | Page 80

Rating Of Arlington On Effort To Communicate With The Public – Trend (Top Two Box—Excellent/Good) Nov. 2002 Nov. 2003 78 77 0 20 40 60 80 100 Percent Question: “The City of Arlington communicates with the public in a number of ways, including city publications, the ‘Arlington Update’ page in the Arlington Star-Telegram newspaper, a city website, cable Channel 5 and other methods. Based on your own impressions—from what you have seen or heard, how would you rate the City of Arlington’s efforts to communicate with the public?” Note: This question was asked beginning in 2002. Base: Total respondents, excluding “don’t knows.” (2002 n=482; 2003 n=481) Decision Analyst, Inc. 80