City Services Satisfaction Survey 2004 City Services Satisfaction Survey | Page 55

Rating Of Recreation/Library Facilities By Users On “Overall Quality” – Trend (Top Two Box—Excellent/Good) Dec. 2000 Dec. 2001 Nov. 2002 Nov. 2003 Tennis Centers* 80 92 84 93 City Libraries 93 91 92 91 City Parks 93 92 92 91 91 88 88 89 Rec. Centers 89 90 87 89 Athletic Fields 86 88 87 84 Golf Courses 74 Swimming Pools* 71 69 Lake Arlington 0 20 40 60 83 81 83 76 79 80 10 0 Percent Question: “Thinking about …, how would you rate Arlington on…?” Base: Have visited or used … in past 12 months, excluding “don’t knows.” (Base Varies; Average Base Size: 2000 n=199*; 2001 n=187*; 2002 n=190*; 2003 n=194*) * Caution: Some small base sizes. Decision Analyst, Inc. 55