City Services Satisfaction Survey 2004 City Services Satisfaction Survey | Page 39

Rating Of Water Utility Rates 60 Somewhat/Very High = 44% 49 40 37 20 7 5 2 0 Very Low Somewhat Neither Somewhat Very High Low High Nor High Low Question: “Your water utility bill includes charges for water, for sewer service and for garbage collection. Overall, do you think the rates the city charges for these services are…?” Base: Respondents who pay a water bill, excluding “don’t pay water” and “don’t knows”. (n=464) * This question asked beginning in 2002. Decision Analyst, Inc. 39