City Services Satisfaction Survey 2004 City Services Satisfaction Survey | Page 32

Ratings Of Streets – Trend (Top Two Box—Excellent/Good) Dec. 2000 Dec. 2001 Nov. 2002 Medians and Right-Of-Ways 70 Cond. of Nbhd. Streets 65 67 67 70 60 Cond. of Major City Streets 58 Condition of Sidewalks 56 56 Nov. 2003 78 75 76 Ç 66 62 60 61 53 55 50 51 Availability of Sidewalks 58 61 56 Mgmt. of Traffic During Peak Hrs. 50 Ø 0 20 40 60 80 10 0 Percent Questions: “Now thinking about the streets in Arlington, how would you rate the condition of all major city-maintained streets such as Collins, Division, Lamar, Green Oaks, and Sublett?” “And how would you rate the condition of your neighborhood streets?” “And using a scale of excellent, good, fair, poor, how good of a job do you feel the City does in managing traffic on the major thoroughfares, not including highways, during peak traffic hours?” “How would you rate the maintenance of medians and right-of-ways in Arlington?” “How would you rate the availability of sidewalks in Arlington?” “How would you rate the condition of sidewalks in Arlington?” Base: Total respondents, excluding “don’t knows.” (Base Varies; Average Base Size: 2000 n=486; 2001 n=492; 2002 n=488; 2003 n=497) Statistical Note: A single-line “up” arrow (↑) indicates a significant increase and a single-line “down” arrow (↓) indicates a significant decrease from the last wave in 2002. A block “up” arrow (×) indicates a significant increase and a block “down” arrow (Ø) indicates a significant decrease from the first wave in 2000 (i.e., difference significant at or above the 95% confidence level.) Decision Analyst, Inc. 32