City Services Satisfaction Survey 2004 City Services Satisfaction Survey | Page 24

Rating Of Services On Attributes By General Population (Cont.)
Among problems when driving in Arlington, areas perceived as at least a minor problem
by roughly 80% or more of Arlington residents are: too much traffic on city streets, cars
running red lights, and speeding. Mention of “too much construction” as a problem has
declined significantly from 2002. Perhaps consistent with this improvement, only 41%
of residents say that driving or traveling within Arlington is more difficult than a year ago
and 20% say it is easier; in 2002, 47% said driving within Arlington was more difficult
and only 16% said it was easier.
Water. Quality of water and wastewater services is perceived as high, and quality of
local tap water as moderately high. Both have trended upward over recent years, and
have improved significantly from their initial rating in 2000. Water utility rates in
Arlington continue to be perceived as reasonable to somewhat high.
Decision Analyst, Inc.
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