City Services Satisfaction Survey 2003 City Services Satisfaction Survey | Page 9

Overall Rating Of Arlington As A Place To Live – Trend (Top Two Box—Excellent/Good) Dec. 2000 Dec. 2001 Nov. 2002 89 86 81 0 20 40 60 80 È Ø 100 Percent Question: “Overall, how would you rate Arlington as a city to live in, in terms of quality of life?” Base: Total respondents, excluding “don’t knows.” (2000 n=496; 2001 n=500; 2002 n=498) Statistical Note: A single-line “up” arrow (↑) indicates a significant increase and a single-line “down” arrow (↓) indicates a significant decrease from 2001. A block “up” arrow (×) indicates a significant increase and a block “down” arrow (Ø) indicates a significant decrease from 2000 (i.e., difference significant at or above the 95% confidence level.) Decision Analyst, Inc. 9