City Services Satisfaction Survey 2003 City Services Satisfaction Survey | Page 77

Usefulness Of Website – Trend
(Top Two Box—Excellent/Good)
Dec. 2000
Dec. 2001
Nov. 2002
76
75
75
0
20
40
60
80
100
Percent
Question: “How would you rate the website in terms of usefulness?”
Base:
Have visited the City of Arlington’s website, excluding “don’t knows.” (2000 n=124; 2001 n=169; 2002
n=179)
Decision Analyst, Inc.
77