City Services Satisfaction Survey 2003 City Services Satisfaction Survey | Page 11

Overall Ratings Of Arlington City Services – Trend (Top Two Box—Excellent/Good) Dec. 2000 Dec. 2001 Nov. 2002 98 95 96 Fire Libraries 88 89 89 Ambulance 88 86 89 Garbage 87 86 88 Parks 88 88 86 Police 87 86 86 Water 87 90 86 Recycling 80 81 81 Rec. Centers 81 82 81 Rec. Prog. 81 81 80 0 20 40 60 80 1 00 Percent (Continued) Decision Analyst, Inc. 11