City Services Satisfaction Survey 2002 City Services Satisfaction Survey | Page 33

Ratings Of Arlington Fire Department – Trend (Top Two Box—Excellent/Good) Dec. 2000 Dec. 2001 98 Emergency Services 97 89 Community Education Services 87 0 20 40 60 80 100 Percent Questions: “Now thinking about the Arlington Fire Department, how would you rate the emergency services provided by the fire department?” “And how would you rate the fire department’s non-emergency community education services? Base: Total respondents, excluding “don’t knows.” (Base Varies; Average Base Size: 2001 n=376; 2002 n=373) Decision Analyst, Inc. 33