City Services Satisfaction Survey 2002 City Services Satisfaction Survey | Page 10

Overall Ratings Of Arlington City Services – Trend (Top Two Box—Excellent/Good) Dec. 2000 Dec. 2001 98 Fire 95 87 Water 90 88 Libraries 89 88 Parks 88 87 Police 86 88 Ambulance 86 87 Garbage 86 81 Rec. Centers 82 84 Athlet. Facilities 81 0 20 40 60 80 10 0 Percent (Continued) Decision Analyst, Inc. 10