City Services Satisfaction Survey 2001 City Services Satisfaction Survey | Page 34

Attribute Rating Of Arlington Municipal Court By Users
Excellent
Courtesy
34
Length of Wait
18
0
43
35
20
Good
77
53
40
60
80
100
Percent
Question: “Thinking about any times you have visited the Arlington municipal court in the past 12 months, using a
scale of excellent, good, fair, and poor, please rate the municipal court on…Length of wait. What about
…Courtesy and attentiveness of employees?”
Base:
Have visited the Arlington municipal court in past 12 months, excluding “don’t knows.” (n=74*)
* Caution: Small base size.
Decision Analyst, Inc.
34