CIANJ Commerce Magazine August 2020 | Page 10

ACCOUNTING Assessing/Improving Supply Chains: Lessons from the COVID‐19 Crisis COMMERCE asked experts at New Jersey’s top CPA firms for their take on supply chains and how to improve them. The key is to keep all supply chain participants operational. Compiled by Miles Z. Epstein Editor, COMMERCE According to Seton Hall University Stillman School of Business Professor Penina Orenstein, “Supply chain management is concerned with the efficient integration of suppliers, factories, warehouses and stores so that merchandise is produced and distributed in the right quantities, to the right locations and at the right time.” From a COVID‐19 perspective, “we are initially looking at re-tooling the supply chain,” she explains. “As time goes on and there is a shutdown in the labor force, it is likely that the supply chain structure can fail. The key is to keep all supply chain participants operational.” COMMERCE asked experts at New Jersey’s top accounting firms for their take on supply chains and how to improve them. CohnReznick LLP By Duraid Jwayyed, Director, CohnReznick Advisory The COVID‐19 crisis has disrupted supply chains and customer demand in industries across the globe. Along with future concerns around weather, commodity pricing and “As time goes on and there is a shutdown in the labor force, it is likely that the supply chain structure can fail.” escalating geopolitical tensions, businesses face unprecedented challenges in managing a reliable and consistent supply chain. The pandemic created a shift toward digital buying and delivery across industries and supply chains, and businesses must be able to pivot to meet new consumer expectations. These expectations include delivery promptness, transparency and accuracy. Connecting a physical inventory fulfillment footprint with a virtual planning environment will be critical in successfully meeting post-COVID‐19 consumer expectations. Businesses will need to quickly fulfill ecommerce orders and optimize inventory to ensure that products are available locally and at a national level. Businesses would be advised to employ Integrated Business Planning (IBP) as a strategy to align people, process, and data in building a centralized, collaborative planning environment. IBP can help businesses enhance the customer experience, reduce operating expenses and efficiently adjust their strategies for this dynamic environment. Deloitte & Touche LLP By Paul Krieger, Managing Partner for New Jersey Many organizations are looking to build up what can be called “supply-chain resilience.” This is critical because the issue for many companies is not just to get their supply chains operational as an immediate reaction to the crisis, but to become more agile and protected as they move from what we call the “Respond” phase to the “Recover” phase on the COVID journey. Achieving resilience can start with a mapping exercise to pinpoint potential trouble spots along the chain and assessing each vendor’s capacity level. Then the company can create scenario plans to understand and mitigate margin impact, identify back-up suppliers and potentially repurpose existing inventory in light of changes in customer demand. Underlying this is technology. Achieving resilience is a continuous process that requires data, insights and responsiveness. Companies should consider if digital tools may be needed to modernize their supply chains to keep up with a changing world. Goldstein Lieberman & Company, LLC By Phillip E. Goldstein, CPA, Managing Partner Getty Images/iStockphoto When it comes to supply chains, diversity is the new normal. We have recently witnessed the downside of counting on a single supply chain after COVID‐19. When personal protective gear for healthcare workers fighting the pandemic was needed, the main source was China. When the demand became too great and the reliability of shipping due to the coronavirus was quickly Continued On Page 10 8 COMMERCE www. commercemagnj.com