CHP Magazines Winter 2019 #15 | Page 71

Katrina Murphy – Talking about Industrial Relations In this regular column, our resident industrial relations expert, Katrina Murphy will answer questions on employment, employee relations and Industrial Relations topics. In this article, we look at common myths about wages. Deducting the cost of errors and damages from wages Q: We have employed a new casual employee in our coffee shop. We want to give him a go, but he is inexperienced and a bit clumsy. He has broken many cups. His daily cash float is often out by ten or twenty dollars. We think he would be more careful if the cost of the breakages and the float discrepancy was deducted from his pay. He says he thinks this is reasonable and is happy to sign something. Can I do this? A: No, you cannot. Fair Work Act makes it clear that employers cannot make deductions from wages even if the employee signs an agreement, except in very specific circumstances. Those circumstances must be where the deduction directly benefits the employee, such as a salary sacrifice for health insurance. The permitted circumstances do not include compensating for breakages or “unders” in the daily cash float, even if that meant you kept him in a job. “Directly benefits the employee” does not include a deduction for a uniform or for tools that are required to perform their work. Deducting an overpayment from an employee’s wages Q: We have recently changed payroll systems. During the changeover, we overpaid a staff member $1,100. My view is that she should have noticed the error and let us know. She did not. Therefore, we believe we are within our rights to deduct the entire amount from her next pay. A: The employer has no automatic right to deduct an overpayment from an employee’s pay, even if it is in their contract. The only exception is where there is a term in their enterprise agreement which permits deductions where an overpayment has occurred. It is the responsibility of employers to ensure that wages are correct. It is not the responsibility of the employee to check this. You must seek to reach a written agreement with her on return of the overpayment. Usually this is done in installments. The employee must not be coerced or threatened into making such an agreement. Product discounts instead of penalty rates Q: We are a cash-poor start up business. Especially in the first eight weeks, we need to have our new supervisor working about 45 hours per week. We are paying her the correct award weekly wage. We cannot afford to pay her overtime for the hours she works over 38 each week. We also can’t afford penalty rates for her weekend and night work. Can we make an arrangement with her, just for the first eight weeks, that we will offer her an uncapped 50% discount on all our products instead of paying her the seven hours overtime? We have told her we really want to keep her in a job, and she is keen. She says she loves our products and would be happy do this, if this means she can keep her job. If we can’t do this, can we say that her weekly wage is a salary and therefore covers all of her hours worked including reasonable overtime? A: It can be a struggle when you start a small business. Your business planning must include having enough money in your budget to pay the correct wages if employees are required to work long hours and/or penalty rates. You must pay the correct wages. A discount deal on products or any “in kind” products cannot be used as a substitute for wages. It is also important that you do not breach Fair Work Act by seeking to coerce the employee to agree to something unlawful because she fears losing her job if she does not agree. You can use staff discounts on products or the occasional gift of Company products as an incentive or thank you for great performance. You cannot describe her weekly wage as a salary which covers all additional reasonable overtime unless 1. The relevant award permits salary arrangements and 2. The fixed salary you are giving her is high enough such that she is better off under this salary than if she was getting the applicable award wage, overtime and penalties. It is clear from your description that you are only paying the award rate, therefore this will not be enough to compensate for her loss of overtime and penalty benefits. By Katrina Murphy. Managing Director Katrina Murphy Industrial Relations Pty Ltd. Winter 2019 71