CHP Magazines Winter 2019 #15 | Page 48

LEARMONTHS How long has FoodWorks Learmonths been operating? The store, known locally as “Olsen’s Corner” has been here for 85 years. It has traded as Learmonth’s FoodWorks for 14 years. expertise for many years. We spend a lot of time and effort into researching new products, ideas and trends for our customers. We also have something new and different to see. Who are your main types of customers? We have a real mix of customers. Some come for the convenience of our location and opening hours, others for our premium selection of local produce, meats and deli products. We are one of the best places in town for alternative ingredients and health food options, so people who are looking for that are a significant number of our customers. What are the changes in peoples buying habits you have noticed over the past couple of years? Times are constantly changing with different food fads bringing new customers and new customer demands. The one trend that has gained a steady momentum is the demand for healthy options. The concept of “healthy eating” has really changed over the last decade. People are more aware of what they are putting into their bodies and the long-term effect it will have not only on their health but the health of the environment. A growing trend in the conscious consumer, who is someone who considers the social, ecological, environmental and political impact of products and makes positive decisions regarding a purchase. There has been a definite rise in quality packaging and more eco-friendly and What is it about your store that is distinctly different from other supermarkets? We have a very fresh based offering and we maintain very high standards. We are not about providing the cheapest; more so the best value for money in that you get high quality, tasty food for a good price. We have very experienced staff that have been working in their areas of 48 Complete Health sustainable shopping options. Our customers love trying different cultural and ethnic options or cuisines. Fresh & in season is definitely best. People buy for 1-2 days and shop more regularly. Everyone is time poor. People prefer ready to go, and quick and easy without skimping on quality. What are the fastest moving categories within your store? “Almost homemade” options. Today’s consumers try to eat healthier but want to expend less time and effort. Today’s convenience food meets a common theme: Helping the strapped-for-time consumer be able to get healthier, fresher and more appreciated food on the table quickly. Our Produce & Deli options are the driving force of the store. While deli- prepared food has not traditionally been the healthiest option available to consumers, trends toward healthy eating plus labeling and transparency laws and norms are changing that.