products or make us aware of a new trend
in the market. We also enjoy being able
to supply our customers with the latest
products on the market so they are not
disadvantaged to people in the cities.
The best thing about our job is
engaging with similar minded people that
have the same interests as ourselves
as well as getting to sample the latest
creation from the gelato department.
We believe an advantage our
customers have is the ability to try a
product before they buy due to our bulk bin
range. This allows them to be confident in
their purchases knowing they will enjoy
them when they get home.
With our motto being Finest Quality
Wholefoods we ensure we are purchasing
the best and freshest wholefoods on the
market. Our customers can be assured that
we purchase only the highest grade of
products available.
We constantly turn our product over
extremely quickly so our customers can be
confident of the freshest quality. We need
to know that when our customers leave
our store they are going to be satisfied
with the products they have purchased.
We would hate to think that anyone has
not enjoyed any of our wonderful products.
Our spices in particular are extremely fresh
and high quality and significantly cheaper
than the supermarkets.
Another advantage we find our
customers enjoy is being able to bring
a new recipe with them in store and
then weigh the exact quantities they
require allowing them to have no leftover
ingredients sitting in the cupboard that
they may not use again. This is very
popular at Christmas time when it comes
to baking all those lovely home made
Christmas Puddings and Christmas Cakes.
Our philosophy is to support our local
farmers as much as possible and we
are fortunate to be in such a diversified
farming area. If we are unable to source
locally we then prioritise for Australian
product and only after exhausting those
avenues we use imported products.
We introduced Gelati into our business
in 2011 after visiting a trade show in
Melbourne. We were so impressed with
the quality we knew we had to include
it in our business. We were the first
business to bring Gelati to Bundaberg and
our customers instantly fell in love with
the incredible flavours and now share our
passion for this amazing product.
When manufacturing our gelato fresh
in store, once again we only use local
produce wherever possible and minimise
the use of artificial flavourings.
We purchase our milk direct from our
local dairy supplier Baffle Milk Dairies
which allows us to make a far superior ice
cream. We have won many awards at the
Royal Queensland Food and Wine Show
and genuinely believe that our product is
world class.
With our latest venture we have
introduced a qualified nutritionist (Lauren
Ree) to the business to offer a more
complete service to our customers and to
help with the education process of healthy
eating.
What gives us the most satisfaction in
the business is to see the happiness in the
faces of our customers enjoying the many
lovely products we have in our store. This
is our passion.
Winter 2019 47