Choice Rentals - Professional Letting Agents | Page 23

If agreement cannot be reached on the level of compensation it would fall to you to mount a
claim through the courts or a form of arbitration.

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Where a letter of guarantee hasbeen provided, the tenant promisesto pay
compensation which isagreed as being owed.
If agreement cannot be reached making a claim through the courtsisusually the
most practical option.

Are disputes common?
The number of disputesreferred to Mydeposits and the courts is low in comparison to
those agreed amicably. Most disputes ariseeither because of unrealistic expectations
around the tenant’s obligations, or automatically when a tenant fails to respond to our
efforts to make contact.

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Disputesare rare.
From a landlords perspective it is always better to reach agreement rather
than defer to arbitration.