There was also a significant change in workers ’ perception of the management following participation in the FCFS program . For example , migrant parents whose children came to the centers believed that factory management understood their challenges as migrant parents significantly more than during the baseline survey . This is also true when compared to non -‐ participants of the program ( Chart 13 ). Furthermore , the participants of the program were much more likely to believe that the factory management cared about their wellbeing ( Chart 14 ).
Chart 13 : “ Factory management understands our challenges as migrant parents .”
80 %
Chart 14 : “ Factory management cares about workers ’ wellbeing ”?
80 %
|
60 %
40 %
|
56 % 48 %
46 %
37 % 33 %
36 % 27 %
|
60 % |
40 % |
54 % 48 %
44 % 39 % 40 %
34 %
|
20 %
0 %
Strongly agree
Agree
12 8 % 6 %
2 %
5 % 0 % 1 % 0 %
Neutral Disagree Strongly disagree
Baseline Final -‐ Non Parjcipants Final -‐ Parjcipants
20 %
0 %
Strongly agree
Agree
12 % 12 %
6 %
4 % 5 % 0 %
0 % 0 % 0 %
Neutral Disagree Strongly disagree
Baseline Final -‐ Non Parjcipants Final -‐ Parjcipants
A department manager from one of the participating factories told CCR CSR staff during an on -‐ site observation that he found parent workers to be more motivated and efficient during the summer when their children were around . He said workers would greet him when they saw him , which they didn ' t do in the past . He also said that due to the positive impact of the project on a few dozen of these workers , 70-‐80 % of the workers in his department became more efficient and helped him improve the production output .
It is also interesting to mention that workers ’ perception of management was significantly correlated with their satisfaction with the job / factory – the more they tended to agree that the factory management understood their challenges as migrant parents and / or cared about their wellbeing , the more they were satisfied with the factory . Therefore , a similar connection between participants of the FCFS program and worker satisfaction are to be expected , and will be introduced in the following section .
" When workers are happy , we are happy too . When they were grumpy , they either make troubles for you or pick fights from time to time . What we are afraid of most is receiving phone calls in the middle of the night saying that a fight has broken out among workers and that they ' ve gotten into trouble . Now we can sleep better at night .”
-‐ A Deputy General Manager of Admin & Recruitment .
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