E. Gear into Great Governance with Your Board
Good governance is vital to successful chamber management and runs broadly from bylaws and board management to
diversity and leadership. Learn how to be a successful Chamber Executive with an engaged and empowered Board of
Directors.
• Jodie Perry, IOM, CCEO-AP, President/CEO, Richland County Chamber of Commerce
F. Retention & Recruitment Efforts Go Round and Round
Members need to understand the value of their investment and demonstrating this value will ensure a successful retention
rate and also create a recruitment strategy that pays off to enhance engagement and build relationships amongst members in
your Chamber. Discover the key elements of an effective recruitment and retention plan.
• Logan O’Neill, Executive Director, Southwestern Auglaize County Chamber
G. Get Your Chamber Fit -Ecosystem Excellence
Make sure your Chamber is Fit; is benchmarking for greatness, and recognizing the key performance gears to build a self
sustaining ecosystem in which businesses can interact and support one another.
• Josh Torres, CCEO-AP, Chief Executive Officer, Chamber of Commerce Executives of Ohio
• Isaac Lee, MBA, CCEO-AP, Chief Operating Officer, Chamber of Commerce Executives of Ohio
H. Ensure Your Financial Practices Are Squeaky Clean
What does income and expense mean to ensure accurate and adequate financial management to avoid potential legal
issues and ensure for strong operations to ensure the longevity and success for your organization.
• Isaac Lee, MBA, CCEO-AP, Chief Operating Officer, Chamber of Commerce Executives of Ohio
• Barbie Lange, CCEO-AP, IOM, SPHR, President & CEO, Ashland Area Chamber of Commerce
I. "Writing The YOU Letter."
In our written communication we have the tendency to apply the first person (I, me, my) quite often. We tend to be writing
from our own perspective, so it seems natural and seems to read correctly to us. However, we are not the end-user of the
message. We need to focus on the readers of these communications and on writing the letters so that it engages them.
Includes Power Point Presentation with examples.
• Donald Wayne McLeod, Creator and Founder, Perceptionology
J. Shifting Gears For Young Professionals
Young and proud…. learn about the latest trends and opportunities to embrace the next generation of chamber members who
are hungry to give back to the community while supporting the efforts of the Chamber.
• Adah Ellerbrock, Lima/Allen County Chamber
• Nikki Lewis, Richland Area Chamber
GET ENGAGED.