Catalogs Hosting | Page 10

YFU SUPPORT SYSTEM To ensure a successful exchange for your family and the student, YFU provides you with a team of dedicated volunteers and staff. Right from the start, we are there to answer all your questions and assist in the selection of your student. Throughout the exchange, your volunteer checks in to make sure things are going well and provide support. All volunteers are trained to help you and your student successfully navigate cross-cultural adjustments and challenges. If issues arise and your volunteer is unavailable, other resources are available. Trained, professional staff are ready to support your family and student 24-hours a day, 365 days a year. YFU is committed to high standards of program quality and participant safety and has been a leader in exchange programming SAFETY 10 - YFU Hosting since our founding in 1951. Our organizational structure includes numerous safety nets and layers of protection to ensure student and family welfare. We enforce rigorous standards for host family screening and selection. These include in-home interviews, reference checks and criminal background checks. YFU USA conducts participant orientation programs to educate both students and host families about personal safety and ensures monthly contact by trained representatives to supervise and support participants while they are on program. All staff and volunteers are subject to an annual criminal background check and follow a code of conduct.