Carl Bax 1 | Page 7

SOUTH SURREY SMILES ORTHODONTICS SPECIALISTS N ot your average orthodontic office, South Surrey Smiles brings a bright atmosphere to every visit. PROF I LES of E XC E L L E NC E and crooked teeth. She is very active in the governance of orthodontics serving as the Chief Examiner for Orthodontics with the Royal College of Dentists of Canada as well as an Examiner for the American Board of Orthodontics. Not many orthodontic offices have ipads, movie rooms and automated, colour-coded check-in to make the experience fun and “I loved general dentistry, but I wanted to engaging for patients, but then, not every expand and specialize,” she noted. “I’m realorthodontic office looks at things the way ly attracted to achieving superior esthetics the team at South Surrey Smiles does. and function. It keeps every day interesting.” Led by Dr. Lesley Williams, a certified specialist in orthodontics, when it was time to build the South Surrey Smiles office, Dr. Williams ensured everyone on the team contributed to the process. Because she works closely with her staff and everyone is involved in client happiness, Dr. Williams built a team which is not only great at what they do, but also believes in creating a fun and friendly environment. “The office looks and flows how it does “We have patients from age 7 up to their 80s because everyone was engaged in the pro- and it’s important each of them is treated cess,” she noted. individually,” Dr. Williams said. The facility features an automated check in system that guides patients to the right waiting area. Once there, pre-pasted toothbrushes are available at auto-flow sinks to conserve water. While waiting, patients, family and friends can use free wifi, ipads, take in a 3D movie or enjoy a customized latté or tea. “It’s very efficient and friendly,” Dr. Williams said. “We want patients to have a positive experience. Everything is designed around function and logistics, but with a focus on patient comfort.” She noted kids actually enjoy going to the office, some even want to bring their friends along to see it. Of course, a practice like South Surrey Smiles isn’t built from chance. Dr. Williams has a wealth of experience behind her. Part of that individualization includes complimentary consultations and monitoring to ensure the right timing for treatments (if any are required) is achieved. Each staff member is specially trained in orthodontics as well as general dental experience. Everyone on the team pursues ongoing training – above and beyond what is required by their licensing. “We want patients to have a positive experience. Everything is designed around function and logistics, but with a focus on patient comfort.” – Dr. Lesley Williams “I want my patients to know how important they are to us. Whether they need orthodontics now, down the road, or never, we want to be sure they are receiving the best possible care and attention to their needs,” noted Dr. Williams. “We are always improving what we do and how we do it. We want to have a positive impact on each patient’s life.” The team at South Surrey Smiles is always engaged within and outside the office working together at various fundraising and community events. Having graduated from UBC in general dentistry, Dr. Williams later chose to study orthodontics because of the problem solving involved in the specialization. Orthodontics “It’s about giving, supporting the community allows Dr. Williams to correct issues like and being part of the community,” summaroverbites, underbites, space between teeth, ized Dr. Williams. ALL AGES WELCOME #101-2626 CROYDON DRIVE SOUTH SURREY, BC TEL 604-542-5420 WEB SOUTHSURREYSMILES.COM photo: Spaces with colour, function and flexibility are everywhere in Dr. Lesley Williams’ South Surrey Smiles orthodontics office to make every visit a good one. 7