care booklet Feb. 2015 | Page 9

If you need to make a complaint about anything, don’t ever be scared to speak up and put your points and views across to the staff at your care home ,who will inform your manager or your social worker. If you feel that it isn't getting taken seriously, you can contact Roger Morgan—Head of Children's Rights for Ofsted. His number will be on the back of this booklet, but go through the staff, manager and social worker because they should take the complaint seriously. So don’t be scared to make a complaint if you feel the need to. 9