Normally you will have two keyworkers. Keyworkers are
staff that will support a little bit more than all the other
staff and they are people you can go to have “key work
sessions”. Key work sessions are little chats about how
you are getting on in and out of the care home like
family issues, bullying, requests and any other issues
that are bothering you. If you don’t get on with your
keyworker, you can request a change with your manager
or staff and they will appoint a new one. I have a keyworker who I have got along with for about 2 years now
and we have a lot of key work sessions. Every time you
have a planned or unplanned key work session, your
keyworker will record this and ask you to read it to see if
it’s ok with you. We have arguments but we get through
them.
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