Checking-in
You can expect a warm welcome from our friendly base
teams - most of whom speak several languages – when
you arrive. The receptionist will complete any outstanding
paperwork and if you haven’t already done so, help you
choose which itinerary would best suit you and your party.
PREPARING
Arrival at the base
Our opening hours vary from base to base – please check
the website for details or speak to our sales teams or
agents.
Your boat will be ready for collection from 16:00 onwards
unless you have pre-booked Priority Boarding.
Late arrival
None of our bases are open after 18:00hrs, so if you are
going to be arriving at the base late, you will need to inform
the base directly or the sales office where you booked.
When you arrive at the base there will be a note on the
reception door informing you where your boat is. The
boat will be left open with the lights on for you to stay on
board that night. The base staff will do the full briefing
the following morning. Please note you are not allowed to
leave our harbour without first completing all the relevant
paperwork and having a boat briefing. Cruising after dark is
also prohibited.
11