government aut horit ies has
improved. W hen issues
reported required the
attention of national
authorities, or were ignored by
local officials, ACCU held
strategic meetings with the
Health Sector Working Group,
a consortium of CSOs and the
Ministry of Health, National
Medical Stores, National Drug
Authority, and other
government authorities. The
improved communication has
also established an extra layer
of accountability.
4) Government authorities
and health works have
become more informed and
vigilant. In fact, many of the
complaints that came through
the system were from health
workers who were
discouraged with the system,
but felt they had no where to
turn because Health Unit
Management Committees
(HUMCs), charged with
monitoring the general
administration of village
health centers on behalf of
the government, were
practically non-functional.
Now, due to public pressure,
district officials present
reports of poor conduct to the
HCMCs, allowing them to
function as they should.
The impacts of the limited
pilot in Apac are local,
sustainable and real. PTF and
ACCU, in partnership with
U-Report, are planning to
expand the program in 2017,
with the goal of national
penetration by the end of
2019.
For updates and additional
information, visit
www.ptfund.org or e-mail us
at [email protected].
"It is through this forum that you are
able to demand your entitlements.
We are here for one thing, and that
is quality service delivery to the
community."
_- Apac District Police Officer,
at a CAP-sponsored
community meeting
20