FAQ’s
Room Searches
Canadian Natural retains the right to request a search of lodge rooms
where “reasonable grounds” dictate. Any refusal of a room search
request will result in the indefinite suspension of camp and/or site
privileges.
Lost Room Key / Locked Out
If you are locked out of your room, please ask security for
assistance. Key replacements are available at the front desk for
$20.00.
Lodge Maintenance / Janitorial / Food Services
For any Lodge issues pertaining to: Maintenance, Janitorial or Food
Services, please call the 24/7 Lodge Maintenance Hotline at :
780-828-2558
CONCERNS, COMMENTS OR QUESTIONS
To help direct your inquiries, please consult the following lists
Front Desk
Lodge Maintenance
Housekeeping
Lodge Services
Rules & Regulations
Dining Room
Lodge Safety
Concerns
General inquiries
Security
Noise Complaints
Parking Lot
Lodge Access &
Visitors
Luggage Storage
Room Access
(Locked out)
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