CMT ’ s 2021
Dealer Roundtable
Canadian MI dealers weigh in on lessons learned during the pandemic & what they expect for the year to come
BY MICHAEL RAINE
As
2020 ends , it ’ s hard to put a rosy picture on the year that was . It hasn ’ t been all doom and gloom , though , as we ’ ve heard from some MI stores across Canada who , amidst the turmoil , found new customers and abilities they didn ’ t know were there . For some , online sales exceeded their expectations , and when they were allowed to reopen with new safety precautions in place , their loyal customers were there waiting for them . Others , sadly , did not experience such good fortune and remain in a really tough spot with a difficult winter looming .
So , in early-November we reached out to a few friends running MI stores across the country to find out what they ’ ve learned through this unprecedented challenge , and what their hopes , worries , and expectations are for an unpredictable year ahead .
OUR PANEL IS :
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Tom Morgan , owner of Music Centre Canada in Calgary
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Sam Trachilis , owner of Quest Musique ’ s two locations in Winnipeg
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Sergio Travaglione , GM and buyer at Music Red One in Dorval , QC
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Nori Wentworth , VP of sales for Wentworth Music ’ s three locations in 0 British Columbia
Tom Morgan
Music Centre Canada
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Ken Wilson , owner of The Octave Music Centre in Guelph , ON & 0 co-owner of Brickhouse Guitars in Kitchener , ON
Sam Trachilis
Quest Musique
Sergio Travaglione Nori Wentworth Ken Wilson
Music Red One Wentworth Music The Octave Music Centre
24 CANADIAN MUSIC TRADE