Canadian Music Trade - August/September 2017 | Page 9
FROM THE FLOOR...
S
ince taking over his family’s
long-running store, Granata Mu-
sic, a few years ago, Gino Granata
has been doing a great job of
sharing interesting and engag-
ing social media posts through various
platforms. While some of these pertain
specifically to new products and offerings
at the store, others are simply fun online
finds that he shares with his audience to
strengthen existing connections and forge
new ones.
Gino tells us about his store’s general
approach to social media and the benefits
it has yielded thus far.
CMT: Granata Music’s social media
activity has really increased since you
took the helm a few years ago. In gen-
eral, why is social media an important
means for your store to interact with
current and potential customers?
GG: Our online social media outlets like
Facebook, Twitter, and Instagram give us
the opportunity to promote, engage, and
connect with new potential clients. For
example, our music school is very colourful
and vibrant and with social media, we get
to showcase that. If a post gets people ex-
cited about music lessons and we get a few
likes and a share, it’s working. It’s important
to stay up to date and keep our followers
informed on all the awesome things going
on in our music school.
CMT: On which platforms are you most
prominently engaged, and how do
those various platforms work indi-
vidually and together to extend your
reach?
GG: All the major platforms are vital.
Facebook, Instagram, and Twitter give
us analytics to help understand which
posts work and which types our audience
connects with most. Our most successful
Up Your Social Media
Savvy
account by far is our Instagram. Our follow-
ers not only love to see what’s going on at
the shop, but also enjoy the fa mily aspect
of our small business. We find that being
personable and relatable on social media is
the key to getting an avid following.
Q&A with Granata Music’s Gino Granata
with our customers and our community.
We try to emphasize the fact that, primarily,
we’re musicians and we’re here because of
our love for music.
CMT: What kinds of posts and shared
content do you find gets the most
engagement from your followers? How
do you use those to then promote the
store and specific products or services?
GG: Posting content based on current
events that relate to our products gives
us the most engagement. For example,
we like to get personal and post in real
time. The same night that Ed Sheeran joins
Jimmy and The Roots in the Tonight Show
Music Room to perform “Shape of You” with
classroom instruments, we share it to our
Facebook page and promote the print al-
bum and instruments used, like the ukulele.
We like to think that our music school is as
vibrant and creative as these performers.
CMT: What’s the overall tone you’re
going for with your posts?
GG: We keep our posts relevant and fresh
by posting daily. If an order lands with new
guitars, we post it and if an order lands with
new top hits for print music, we share it.
Our goal is to promote our easygoing small
business with no-pressure sales tactics and
to create a consistent theme relating to our
brand.
CMT: How much time in the typical
day or week do you dedicate to social
media, and beyond simply posting
content, how else are you using your
social platforms?
GG: On a typical day, spending one to two
hours on social media is our norm. We use
social platforms not only to promote our
music school and products but to engage
CMT: Any cool stories of how your
social media activities have led to pos-
itive results or connections with your
online community?
GG: Our most successful campaign that
gave us the most interaction is when
we launched our new Spotlight Series in
November 2016 at our store to showcase
local musical talent. We had the idea late
one night to help make our Sundays
more entertaining. We started reaching
out to local musicians and it took off from
there! We transform our store into a stage,
turn on the spotlights, and crank up the
speakers. It’s a sweet platform for the artists
and Granata Music to seek exposure and
make some noise. We also found our Artist
of the Month intitiative was a great way
to get new people into the store, create
traffic, and allow up-and-coming artists the
chance to gain experience and perform.
We stream these events on Facebook and
Instagram Live. Check them out!
CANADIAN MUSIC TRADE
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