California Police Chief- Fall 2013 CPCA_2018_Spring Magazine_Final | Page 17

I n the following instance, the new innovative approach is applied, and its effective outcome is seen. During a four-week period in late 2015, Carlos Garcia* and his children called Chula Vista police for help a total of six times. Carlos’ wife, Sylvia, had abandoned him and their four children for another man. Carlos was distraught because Sylvia had repeatedly violated a temporary restraining order protecting him and their four children from phone and text communication, and from visits at home and the workplace. With Chula Vista’s new innovative approach, Agent Xanthe Rosario communicated to Sylvia that the police were taking a new approach to domestic violence and her ongoing abuse of Carlos would not be tolerated. Sylvia was warned by Agent Rosario that the abuse needed to stop, or she could lose access to her children. As a result, Sylvia’s abusive behavior stopped. Carlos, who spoke only Spanish, later told Agent Rosario, “Thank you. This changed my life. I didn’t know justice existed.” This project enabled Chula Vista police to send a profound message to victims of domestic violence – prevention is a priority and every effort is being made by the police to protect them from violence. With the initiative testing a focused deterrence approach to reducing domestic violence, the goal of the project was to change social norms and behavior without traditional legal interventions (unless repeated, customized, and increasingly intensive police contacts were not effective). This approach was tested by officers in a specific geographic area of Chula Vista. An evaluation funded by the Bureau of Justice Assistance showed substantially reduced domestic violence related crime in Chula Vista resulting from this new approach. What mattered most to me was that this project was the right thing to do for our community and our officers. Below outlines examples of how the innovative approach was implemented in differing situations. Non-Crime Domestic Violence Calls – Educational Message In the geographical test area, if officers responded to a “verbal-only” disturbance call, they provided both parties with a consistent message and educational brochure 1 , also telling the parties involved that police take these disturbances seriously communicating that everyone has disagreements, but not ones loud enough that police are called for help. The officers explained that the police would follow up with them in the future to check on everyone’s welfare. The next day, a civilian police employee sent both parties a follow-up text making sure they were okay. Domestic Violence Suspects: Written Warning If officers responded to a domestic violence-related crime, the officer’s response was elevated to a stern warning to the suspect. Officers would then tell suspects that they could expect future unannounced visits from police, and that they would receive a great deal of attention from a special task force if they did not stop the abuse. Officers also stressed that this new approach was being driven by the police and not the victims. Officers would then ask the suspects to sign the warnings that were issued, and then gave the victims copies. Domestic Violence Victims: 3-Day Follow Up Approximately three days after an initial Domestic Violence crime occurred, officers conducted an in-person follow-up at the residence. If no one was home, officers left a card on the door that said, “We stopped by to check on your safety” along with their contact information. This card let the victim, suspect, and concerned neighbors know the police were actively working to prevent problems at the home. The idea of a 3-day follow-up came from Osvaldo Cruz, a former Chula Vista detective. When he had worked patrol as a K-9 officer, he would check on Domestic Violence victims three days after the initial incidents. A 3-day follow up seemed to work best because if suspects had fled the scene, they had usually reconciled with the victim and were back at home by that point. DV suspects were very surprised and unnerved to see police show up to check in on victims – particularly since no one had called for help. Chronic Suspects/Ongoing Verbal Abuse Situations For those suspects who continued to abuse their partners, Agent Rosario, the program coordinator, implemented a customized problem-solving plan. SPRING 2018 | California Police Chief 17