CAA Manitoba Spring 2016 | Page 51

IDENTITY FRAUD: It’s Personal What you need to know to protect yourself from this sinister crime BY BONNIE STARING What to do if it happens to you If you suspect that you or a loved one may be a victim of identity theft or fraud, here’s what to do: CHIP STUDIO/GETTY Tell the police A UNIVERSITY STUDENT in Edmonton was details in exchange for products and serin shock when the call came. On the other vices. We give our credit card numbers end of the line was a rep from a phone to cashiers and online retailers. We allow company. He was demanding she pay her apps to access data on our smartphones. outstanding bill. “What bill?” she said. We share vital information with banks The one for $3,500, he informed her. She and government agencies. was so floored by the amount that she In doing so, details about our lives are hung up on the caller—she thought it distributed to various files and databases, was all a scam, intended to get her to pay enabling an increasingly sophisticated money she didn’t owe. type of criminal. IdentityBut the company called related crimes, as Canada’s The Canadian back, threatening to involve Department of Justice refers Anti-Fraud a collection agency. The to them, include the theft Centre reveals and trafficking of personal rep provided her with the that more than information (a.k.a. identity details—more than 30 pages 20,000 victims theft), as well as the actual of charges. She was aghast reported a after reading page after page use of that information combined loss “to gain advantage, obtain of unknown numbers. of nearly Eventually, she discovered property, disadvantage $10.5 million someone had used her Social another person, avoid arrest Insurance Number (SIN) or defeat or obstruct the in 2014. and her date of birth to open course of justice” (a.k.a. an account, racking up identity fraud). thousands in charges. She filed a report The Canadian Anti-Fraud Centre reveals with the police but it took a lot of time that more than 20,000 victims reported and effort before she was able to clear her a combined loss of nearly $10.5 million good name. in 2014. Fortunately, the problem’s prevaThis is one of the defining crimes of the lence means it’s now in the spotlight. Pubdigital age—and like that university stulic awareness has grown and sentences for dent, we’re all at risk. The most importhose convicted of identity theft and fraud tant thing to know about identity fraud are also increasing. “Canadian courts are is that it can happen to you. Almost daily, becoming more aware of the impact that we’re encouraged to offer up our personal these types of crimes are having on people,” » “Reporting to the police gets you a start date [to begin the investigation], kind of like you would for an insurance claim,” Edmonton fraud detective Bill Allen says. Notify your bank Contact all banks and credit card companies you do business with to make them aware of the situation immediately. Get a fraud alert Contact Equifax and TransUnion. A fraud alert signals potential creditors and lenders to be wary of new applications for credit in your name. Report it to the Canadian Anti-Fraud Centre Call 1 888 495 8501 and remember—you’re not alone. CAA MANITOBA SPRING 2016 51