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poor service from repair companies. limited coverage of repairs. weak government regulation of service contract companies. high costs and a low chance of need. the fact that few places are available for repairs. Question 6. 6. (TCO 1) When a conflict needs to be resolved, two parties may have the difference settled by a third party whose decision is legally binding. This is called (Points : 1) a legal aid society. mediation. arbitration. a consumer action panel. cooperative action. Question 7. 7. (TCO 1) Tony Martin recently participated in a tour of Midwestern landmarks. However, during the tour, the bus broke down and he and other group members were forced to pay for their own hotel bills because they had to stay overnight. If Tony and other group members want the tour company to pay for hotel costs, which legal action should they take? (Points : 1) Small claims court Class action suit Legal aid society Arbitration