Business Today 14th January 2018 - Page 128

The Best Management Lesson I Learnt ILLUSTRATION BY RAJ VERMA Surround yourself with people smarter than you. This calls for honesty, courage and initiative. Honesty to admit that you are not the smartest, courage to acknowledge smarter traits in others and initiative to find such people 128 I BUSINESS TODAY I January 14 I 2018 rate and drive results. Personally, it has helped me immensely. You see, I think extensively but take deci- sions very quickly. This has helped me bring clarity to how I commu- nicate my decisions across people in the organisation. It has helped me balance democracy with deci- siveness, and wear the responsibil- ity of accountability with purpose and pride. Don’t Look to Fix, Look to Understand: This is the next at- tribute that I have been grateful to learn as early as my student days in chartered accountancy. It has trained my focus on understand- ing businesses. I helped create two new businesses by understanding what a customer really wants. ‘Un- derstanding’ helps me focus on the impact of value-driven business centered on differentiation and outcomes. The translation of my in- dividual understanding to a collec- tive credo has helped me leverage the strengths of the right in any val- ue system. This has enabled me to drive performance in my teams by creating an understanding on what they are working towards – im- proved top line, bottom line and market impact. Surround yourself with people smarter than you: This calls for honesty, courage and initiative. Honesty to admit that you are not the smartest, courage to acknowl- edge smarter traits in others and initiative to actually set out to find such people. Over the years, I have learnt that we all have the poten- tial for honesty and courage. The more I acknowledged this, the better I became in harnessing it to motivate and inspire the peo- ple I worked alongside. Into this journey of working with smarter people, I found myself widening my horizons, actively listening to others, understanding better and drawing upon greater confidence to carry people with me. It helped me set a personal example of a culture of willingness to learn and