Conference Call Role play
Name of the client
Mr Stevens
Mrs Jones
Sam Golding
Jane Kray
Martin Shell
Sarah Grey
Kim Aquilina
Problem
You can't hear him
You can't see them
Slow connection
To repeat a sentence
Your manager asked you to take the meeting on her behalf.
You need to change the meeting room.
You need to arrange a meeting for 10.08.15 at 11:15 am to discuss a cost breakdown. The meeting will be at your office.
Solution
Call back
She calls you back
Reschedule
Request
Inform them
Make the request
Find out if this meeting time and date is suitable.