Business Continuity Planning Toolkit | Page 36

Business Impact – Key Function Priority 1 Business Function: Recovery Time Objective: Business Category : Procurement, Logistics and Distribution Operations Product or Service Development Marketing, Sales, and Customer Accounts Customer and Aftersales Services General Management and Firm Infrastructure Human Resource Management Technology and Process Development Departments Affected: Key Personnel: Lost Sales and Income: Regulatory Fines: One week estimate: One month estimate: Contractual Penalties: Short-term Recovery Plans: Long-term Recovery Plans: 35