General Information
GENERAL INFORMATION
Community Input
The success of any governmental agency can only be accomplished with ongoing conversations and input with the community it serves . The Park District of Highland Park utilizes a number or means to give you , our residents , a voice in your Park District , including :
• Long-standing resident volunteer committees headed by Park Board members such as the Athletics and Golf Committees
• Ad hoc resident volunteer advisory committees for large special projects such as the Rosewood Beach renovation
• Monthly facility open houses held throughout the year at each facility for participants and interested residents to share their thoughts and ideas about our facilities and programming
• Adhoc special project open houses for neighborhoods and interested residents to share their thoughts and ideas on projects such as new park playgrounds and other improvements
• Customer satisfaction surveys distributed to program and camp participant families on an on-going basis
• Attitude and Interest surveys and focus groups conducted throughout the community for special projects
The feedback we receive from you in these conversations along with personal conversations , phone calls , and emails we receive each day are invaluable to ensure the Park District of Highland Park continues to meet the needs of our community today and for future generations .
Sponsored , Recognized & Affiliated Organizations
Visit pdhp . org for a listing of the Park District Sponsored , Recognized and Affiliated Organizations .
Brochure Delivery
The Park District of Highland Park is pleased to provide our residents with seasonal and specialty brochures . We rely on the postal service for the distribution of our brochures in a timely manner . The Park District of Highland Park assumes no responsibility for delivery .
Photography
Photos and video footage are periodically taken of people participating in District programs and activities . All persons registering for District programs / activities , participants in District events , or using District property thereby agree that any photograph or video taken by the District may be used in District publications , advertising , marketing materials , brochures , event flyers , social media ( including Facebook , YouTube , and other social media sites operated by the District ), and the District ’ s website without additional prior notice or permission and without any compensation to you . All photos and videos are property of the District .
Information Requests
Information regarding participants enrolled in Park District programs is confidential . For your family ’ s safety , staff will not release information to anyone who is not on your account .
Food Allergy Awareness
If your child is allergic to certain foods , call the program supervisor or manager upon confirmation of registration .
Pesticide Application Notification
The Park District of Highland Park uses the Integrated Pest Management ( IPM ) system . By using IPM , we meet our objectives of maximizing cultural , biological and environmental controls while minimizing chemical use . Occasionally , chemical means are necessary . When these are used on Park District grounds , notification is made through posting of signs in the area , as well as contacting residents , by phone or email , listed on our “ turf care notification registry .” If you would like to be added to the notification registry , please call the Director of Parks at 847.579 . 3130 .
The Rainout Line helps you stay up-to-date when adverse weather affects the programs and events that are important to you and lets you choose how you want to be notified . The Rainout Line gives you 4 convenient options : 1 | EMAIL & TEXT ALERTS ** Best Option **
The best and most immediate way to get notification about the activities / facilities that are important to you . You can manage your activity / facility notification and establish the length of time you want to receive the notifications .
2 | DOWNLOAD THE FREE RAINOUT LINE APP The App allows you to customize the activities / facilities of interest so they will always show up first when you refer to the app in the future .
3 | PDHP . ORG
View the status of all available activity and facility categories on the Rainout Line page *. On your desktop , you can hover over or click on the event / program / facilities / camps to see more detail . On your smart phone , you can click on the event / program / facilities / camps to see more detail .
4 | Rainout Line HOTLINE – Call ( 847 ) 579-9008
You have the option to listen to the menu of activity / facility extensions or you can enter a specific extension for automated updates . The extension list is also provided on the Rainout Line page at pdhp . org .
Look for these icons on the website & app : Program is a go as planned .
Program is cancelled or there has been a change .
Ready to get started with the Rainout Line ?
Go to pdhp . org & click on the Rainout Line logo . The Rainout Line page provides you with step-by-step directions to sign up for email or text alerts , download the app and it also provides the updated status list of all activities / facilities .
92 Park District of Highland Park • 847.831.3810 • pdhp . org