BOPDHB Patient Resources Fractured Neck of Femur Patient Handbook- May 2015 | Page 54

General advice Your rights and responsibilities Patients’ Code of Responsibilities Bay of Plenty District Health Board staff are committed to working in partnership with you to achieve the best possible outcomes. Help us to help you by: n Being completely frank and honest about your health, family history of illness, current medications and treatments n Cooperating and being involved in your care and treatment n Asking questions about anything you do not understand n Informing us if you are unable to keep an appointment n Understanding your rights and telling us if you feel they are not being met n Showing consideration to other patients by respecting their comfort, privacy and confidentiality n Respecting the staff and property of the Bay of Plenty District Health Board smokefree ZERO tolerance to violence If you need more information: • Ask a staff member or the manager of the ward / department • Contact Quality and Patient Safety Team, Mon-Fri, 8am-4pm on 07 579 8176 or the After Hours Manager on Tga 07 579 8000 or Whk 07 306 0999 52