BOPDHB Patient Resources Fractured Neck of Femur Patient Handbook- May 2015 | Page 54
General advice
Your rights and responsibilities
Patients’
Code of
Responsibilities
Bay of Plenty District Health Board staff are committed
to working in partnership with you to achieve the best
possible outcomes. Help us to help you by:
n Being completely frank and honest about your health,
family history of illness, current medications and
treatments
n Cooperating and being involved in your care and treatment
n Asking questions about anything you do not understand
n Informing us if you are unable to keep an appointment
n Understanding your rights and telling us if you feel they are
not being met
n Showing consideration to other patients by respecting their
comfort, privacy and confidentiality
n Respecting the staff and property of the Bay of Plenty
District Health Board
smokefree
ZERO tolerance to violence
If you need more information:
• Ask a staff member or the manager of the ward / department
• Contact Quality and Patient Safety Team, Mon-Fri, 8am-4pm on 07 579 8176
or the After Hours Manager on Tga 07 579 8000 or Whk 07 306 0999
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