Participants sought
for Partners in
Care co-design
programme
By Averil Boon Quality & Patient Safety –
Programme Manager.
Using patient and staff experience to co-design
better healthcare services is the goal of the
Partners in Care programme.
We will be running the seven-month Health Quality & Safety
Commission (HQSC) programme over 2017/18, beginning in
September, and we are seeking staff to take part.
Partners in Care is about identifying opportunities to improve
services, moving this to a project phase and having patients and
their feedback as an integral part of that process.
Patients have a unique viewpoint and can provide valuable input on
how services can be improved, where priorities should be set, and
where quality issues have arisen in the delivery of health services.
What is Partners in Care and how can you take part?
• The seven-month programme begins on Tuesday 12
September, 2017.
• The programme is based on the Experience Based Design
approach (EBD), developed by the National Health Service in
England and uses patient and staff experience to design better
healthcare services.
Ko Awatea’s Director of
Innovation Dr Lynne Maher
facilitates the Partners in Care
co-design programme.
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Ko Awatea Director of Innovation, Dr Lynne Maher facilitates
the programme and this opportunity is all about teaching staff
and patients the skills needed to successfully undertake co-
design projects.
The DHB will put forward three or four teams, consisting two or
three staff and two patients in each team.
Participating teams take part in two full-day masterclasses
(onsite) and seven one-hour WebEx sessions. As well as
WebEx tutorials, support from the facilitator and work book
evaluation is part of the HQSC package.
Teams carry out a co-design project within the DHB and
complete a 500-word case study. It is recommended that
projects be related to one of the organisation’s strategic goals.
The DHB is responsible for negotiating time for their staff
to participate in the programme and complete projects (a
minimum of two hours per week).
For more information about the programme go to www.hqsc.govt.
nz/our-programmes/partners-in-care/
For details on how you can take part contact Quality & Patient
Safety - Programme Manager Averil Boon on ext. 8968 or email
[email protected]
Expressions of interest should be made to Averil and be received
by 5pm on Friday 4 August.
Support for
the Soul
A new support service is being provided for
BOPDHB staff in Whakatāne.
Anne Griffiths who previously worked at Whakatāne Hospital
several years ago, has been contracted to a new role providing
independent confidential support for staff.
The service will complement other support services available for
staff such as the Employee Assistance Programme (EAP) and
pastoral and spiritual care provided by the DHB’s Chaplaincy
team.
Anne will be available to see staff at Whakatāne Hospital on the
third Friday and Saturday of each month.
If you would like to talk to Anne you can contact her via the Staff
Directory & Messaging on OnePlace.
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Anne Griffiths will be at Whakatāne Hospital, the third Friday and Saturday of
each month, providing a confidential support service for DHB staff.