Hello my name is …
Name badges are coming….
In the next few weeks it’s expected many of
you will be receiving your organisational name
badge. These are being introduced following
feedback from our patients, families and
whānau who’ve told us it’s important to them to
know the names of the people they come into
contact with across all of the health services
we provide; from reception staff at the front
desk to clinicians treating them.
Knowing the names of their health professionals helps them feel
welcome and safe in our care.
Some of you have expressed concern at the prospect of wearing
a name badge with your surname visible. We take these concerns
seriously and have put a process in place so that we can consider
your request to be exempt from wearing or having your surname
on the name badge. This process can be found on the Health and
Safety section on OnePlace http://oneplace/Content/Pages/CS/
HS.aspx
Where did the idea for name
badges come from?
In addition to the feedback from patients, some staff also told us
that it’s important for them to know the names of their colleagues.
Listening to what we were told, the decision was made to
introduce an organisational name badge in addition to the access/
security card.
You may also recall in 2016 the Health Quality Safety Commission
chose “hello my name” is as a theme for their 2016 Patient
Safety Week. We were active participants in the campaign, the
sentiments of which were endorsed the Creating our Culture work.
The “hello my name is” campaign was created by British doctor,
Kate Granger MBE, a registrar in elderly medicine who had
terminal cancer and was working in the NHS. Dr Granger started
the campaign in 2013 after she became frustrated with the number
of staff who failed to introduce themselves to her, when she was
an inpatient.
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