Bookshelf YP 2019 Catalog 8.14.18 | Page 203

Q&A Q. Will tags come with my order? A. Tags can be purchased with many of our rooted cuttings. They will come directly from the tag manufacturers, separately from your plants. Orders should indicate if no tags are necessary, a tag is required for each cutting, or if an alternate ratio of 1 tag for every 4 cuttings (1:4) is preferable for multiple plantings in a pot or basket. Q. What if I experience any problems with my order? A. Complete customer satisfaction is our goal. If you do experience any problems with you order, please contact your broker immediately. Cutting quality claims must be filed with the broker and reported to Lucas within 14 days of receipt of cuttings. Details of the claim should include the nature of the problem (frozen cuttings, small cuttings, poorly rooted, etc.). Varieties impacted and quantity of cuttings affected should also be included. Pictures of the affected material should be included and/or the sales rep should visit to verify the claim. Q. What if I have a cultural or growing question regarding the plants I am receiving? A. If you have a cultural or growing question do not hesitate to contact us either via phone 856-881-0234 or you can visit our website www.lucasgreenhouses.com Q. Does Lucas Greenhouses offer finished product? A. Yes, Lucas Greenhouses is the perfect source for high quality finished plants. We offer a full line of annuals for every season, starting in the spring with many different types of hanging baskets, bedding flats, #6 pots, #4.5 pots and combination pots & planters. To get you through the heat of summer, we have created an excellent summer crop line. For fall, we produce beautiful asters, mums cabbage, kale & pansies. For Christmas, we offer many sizes and varieties of poinsettias. We also offer tulips, hyacinths, daffodils & pansies for the Easter Season. Q. What if I want to order finished plants from Lucas Greenhouses... who do I contact? All Finished Plant orders should be placed directly with Lucas Greenhouses. Contact us via phone 856-881-0234, fax 856-881-2502, or visit us online at www.lucasgreenhouses. com to place your order or find out additional information. If you would like to be placed on our weekly availability fax or email just give us a call or send us an email at sales@ lucasgreenhouses.com. 2019 Young Plant Catalog 203