Thyrocare , hospitals such as Dhirubhai Ambani Hospital , Fortis , Leelavati Hospital , Apollo that have quality accredited clinical labs and also engage in flow cytometry work . Thirdly we cater to CROs and the pharma industry .
We are working to understand our role in adjacencies such as food industry , plant science , veterinary and oceanography for that matter . These are promising areas and I am sure we have a huge role to play here .
Q : How has been the company ’ s performance in terms of revenue ?
Last year was good for us . We were at double-digit growth despite the current state of cash crunch . This year also we are growing . We are launching new products and exploring new areas . The future looks good . We are all set to support the clients through our best services .
Q : What are the challenges faced by you as tech providers ? Is competition also at the top ?
One of the biggest challenges is the ability to supply on time . The market has not evolved in terms of forecasting . So , when we don ’ t get the forecast , it is difficult for us to deliver on time . We are increasingly seeking clarity from the market and the customers should provide so for improved services . Second is the installation after import of the machines poses challenges due to the lack of readiness on the side of clients . Another big challenge is logistics within reagent business . Perishable reagents need to be effectively taken care of and therefore time and continuity are a huge concern .
There are many competitors who are aggressive in terms of pricing and discounts besides their faster turnaround time . We are working on our strengths to stay ahead of them and we believe in working closely with our customers to advance the world of health .
Q : How does the future look like and what are the goals to achieve during your tenure ?
The mission of BD Lifesciences – Biosciences is to continue leading the market . We are the most preferred brand as technology providers . Besides that , our relationship with customers makes us stand apart . I believe in the future of our business where BD must emerge as top of mind recall brand for our customers . superior quality products , services and engagement will be our drivers for success . My endeavor is to engage with the key opinion leaders in the market and help them understand the contributions that BD can bring in to the ecosystem . We will continue to strengthen our academic contribution beyond our five centers of excellence present in the country . We want to train the local scientists on new technologies . Another priority is to work on adjacent markets such as food , veterinary and oceanography which have a huge potential .
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