Best Places to Work - The Journal Record 2018 - Page 28

#15 Large Employer Website: Twitter handle: @bankffb U.S. corporate headquarters: Oklahoma City Industry: Banking Status: Private U.S. Employees: 341 Oklahoma Employees: 296 Year Founded: 1920 Company Leader: Lee Symcox, President and CEO F or 90 years, First Fidelity Bank has provided banking services to Oklaho- ma City, expanding into Arizona along the way. It is the third-largest bank based in the city and operates 23 offices in Oklahoma, including in Oklahoma City, Norman, Midwest City, Mustang, Midwest City, Moore, Mustang, Edmond, Noble and Tulsa. It also has offic- es in Arkansas and in Scottsdale, Phoenix, Mesa and Glendale, Arizona. Family-owned and -operated, First Fidelity has grown from humble be- ginnings in 1920 to its current size of $1.6 billion yet retains its small-bank attention to its customers and is a community partner in the communities it serves. “Our mission is to grow communities and help people recognize their financial dreams and ambitions,” said Lee Symcox, president and CEO, who is a third-generation banking family member affiliated with First Fidelity. Symcox has been with the company since 1981; he started work there when he was 14. Employees love the casual jeans days on Fridays and Saturdays, the annual employee appreciation week and the United Way Bowling Tourna- ment. They also receive free banking services and reduced rates on loans as bank employees. Perks also include an Employee Assistance Program providing counseling to employees, and free or discounted tickets for employees to local events. 28 2018 Best Places to Work The company recognizes employees who reach milestone years with a Salute to Service luncheon. Symcox said he wants employees to look forward to coming to work every day. “We try to instill in our culture that we believe we’re all a First Fidelity family and that we support each other,” he said. Symcox said First Fidelity consistently works to make sure it is providing benefits and services that employees of all ages want. The company has noticed younger generations have different priorities, such as work-life balance, than the older generations did. Surveys like the one that is part of the Best Places to Work Award help guide the benefits that First Fidelity provides to its employees. “We really try to use that feedback to proactively do things to make them feel better about the company,” Symcox said. Also, through its FFB Family Foundation, the company offers assistance to employees and immediate family members during catastrophic events. Symcox said employees contribute to the foundation and have fundraisers to benefit it. “We want to help our own,” Symcox said. First Fidelity is a nine-time honoree of the Best Places to Work in Okla- homa program. The Journal Record