7
1.5
Responding to growth – building our capacity
Our response to our continued growth was geared to freeing up Directors and
Senior Managers to focus on the most critical areas, as well as improving our
compliance, through:
Strengthening our capacity for financial analysis - through the new Chief
Financial Controller role.
Focussing on what is required to achieve our Strategic Directions – through
Marg Hamley taking on the new Director Strategic Initiatives role.
Centralising recruitment;
Enhancing our advocacy capability - through the new Director Public Policy and
Practice Development position and subsequent commitment of 1% of our salary
budget ($1M over 3 years) for evaluation.
Improving our capacity to develop philanthropic partnerships – through the
creation of a Trust and Foundations Co-ordinator (0.6EFT).
Focussing the Director of Services role on operations - by creating a new
Director of Statewide Programs.
Enabling us to improve the way we manage information – through the creation
of a Senior Manager, Information Systems.
Realising that we couldn’t manage our growing education services and
advocacy role about the needs of our children and young people without
specialist and dedicated resource – through the creation of a new Education
and Training Statewide Senior Manager role.
Strengthening our quality assurance and risk management – through the
creation of a Corporate Quality and Risk role (0.8EFT).
Strengthening our positioning as an employer of choice – through the creation
of a Health and Wellbeing Co-ordinator role (starts January 2011).
Strengthening our communications - through the creation of a full-time
Communications Support Officer role.
Enhancing our capacity to work with our most complex clients and review
critical incidents – through the creation of a Principal Practitioner position
(which subsequently became the appointment of Dr Neil Coventry [0.2 EFT] as
the organisation’s consultant child psychiatrist) and a new Principal
Practitioner role.
2.
Services – Berry Street delivers the highest
quality services for our clients and communities
2.1
Service Development Highlights
We extended the people with whom we work through Open Place, the new
Support Service for Forgotten Australians. There was considerable discussion
about whether this should be part of our core business. However, since we also
played a role in the history o