Quality & Safety (now Risk Management) Committee met 3 times. Chair: David Green.
Members – Neil Coventry, plus Sandie de Wolf, Marg Hamley, Jackie Mead, Sheree Limbrick,
Ric Pawsey. Key issues discussed: clinical governance; root cause analysis; review of our
response to the Bushfires; Accreditation and Quality issues, including Quality Framework;
„weak signals‟; Business Continuity Plan; and review of Risk Register.
3.
Services – Berry Street delivers the highest
quality services
3.1
Service Development Highlights
The most significant service development was the establishment of the Victorian
Bushfire Case Management Service. The way both our central and regional staff
pulled together to recruit and support additional staff, equip them with phones,
laptops and cars, find them places to work and even sleep, was very impressive.
This was a significant new area of work for Berry Street and the feedback from the
community and other stakeholders about the quality of our service has been very
positive. See also 3.2 below.
Another shift from our traditional focus was successfully tendering in partnership
with Relationships Australia Victoria, for Open Place, the new Support Service for
the Forgotten Australians.
In partnership wit