Berry Street Web Docs CEO's Report 2009 | Page 27

Driver Training – A defensive driving course is provided free with cars purchased from Subaru and we encourage staff to take up this opportunity. 5.6 Information Management After a tender process, we selected Microsoft Dynamics GP for the new finance and client relationship management system. We expect it to go live in March and result in great efficiency with budgeting, fleet management, property, project management, tender and contract management, requisitions and help desk for IT, motor vehicles and maintenance. Site Upgrades (New Computers and LCD Monitors) were made to 7 worksites. Site relocations – Eltham, Watsonia and Heidelberg were merged to the Eaglemont office, including a new server, and the Take Two Northern team also moved from Richmond to Eaglemont. A new staff member commence with the team in December in the Help Desk function as a student undergoing industry based learning for 2010. Three (3) residential units were connected to broadband and Citrix. The IT support of the VBCMS included 50 new laptops, 20 Wireless Cards and a new site that was started in Alexandra. Re-negotiated our Internet and site links for another 2 year contract with Macquarie internet. Signed contracts to begin a rollout of video conferencing to our major sites (initially Richmond, Morwell and Shepparton, followed by Clayton and Eaglemont at a later date) and to laptop users. Internet has now been connected to computers at our schools for use by our young people. Access is being filtered by the Netnanny program. We strengthened our internet filters to restrict access to inappropriate websites and banned social networking sites during office hours. Changed over to Toshiba copier/printer/faxes at all main offices. We have virtualized three of our servers. This will help cut costs on new server hardware and the need for more server space, as well helping the environment by using less power. Issues continue to include: The continued growth of Berry Street is placing increasing demand on servers and data links requiring further investment in IT infrastructure. Challenges due to the growth of “mobile” staff and their requirements to be connected to the network while out of the office. The move to Macquarie has helped with this due to the addition of wireless networking. Due to the increasing number of staff, our small 4 person IT team is finding it hard to continue the usual amount of face to face support. 5.7 Procurement Systems Review 2009 saw the Procurement Systems Officer complete his first full year of employment at Berry Street. The focus throughout the year was continued process improvement and cost savings. 26