people booking our training facilities are repeat clients who are gradually
increasing their average spend per booking.
On average, the Training Room is used 15 days of the month, of which 9 days are
internal and 6 days are for external room hires and events. Where possible,
internal bookings were prioritised where there was adequate notice. These
statistics strongly indicate that we are on target to meet our room hire budget
for 2009/10 and that we are also near maximum capacity to accommodate
external hires.
4.10 Internal Communication
4.10.1 The Berryland Banner is the main form of written communication to all staff.
It was attached to each person‟s payslip until the introduction of electronic
payslips. Twenty-five (25) editions were circulated and provided information
on:- key events; achievements; celebrations; new programs and new and revised
policies; property changes; training opportunities; staff vacancies and changes;
pay information; and Health & Safety. Late in 2009, we launched our new
fortnightly e-Banner, which goes out Monday mornings via email from the CEO to
every staff member.
4.10.2 Four editions of our Carers’ News were produced and sent to all active carers
within Berry Street.
specific information.
Each distribution includes both general and regionally
4.10.3 Two Newsletters were produced, sent to a total of 7,400 current supporters and
3,300 new supporters. 7,000 copies of the Autumn edition and 8,000 copies of
the Spring edition were printed, with the themes:
Rebuilding Lives (Autumn)
Positive Memories (Spring)
4.10.4 A Central Office Monthly Bulletin (6 editions) was circulated to all our
Directors, Senior Managers, Managers and Team Leaders to ensure that they are
aware of organisational policy and operational issues, sector issues and
professional development opportunities.
4.10.5 Regional/Group Management Team meetings continued to be held
monthly or bi-monthly in all groups/regions. Regional planning days to reflect on
achievements and plan the Group‟s priorities for the next 12 months continued.
Individual team planning days also continued across the organisation. Central
Office staff meet together six weekly, and our Managers of Administration Forum
met 3 times.
5.
Resources – Berry Street has the right resources
do our work
5.1
Financial Performance
2008/09 was a slightly better year financially, with an overall surplus of $684,532.
This was a increase of $0.4 million from the previous year, which was largely due to
improved performance of investments.
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