Berry Street Web Docs Annual Report 2014

Patrons of Berry Street Patron in Chief: Mrs Elizabeth Chernov Patrons: Professor Emeritus Sir Gustav Nossal AC, CBE, FAA, FRS & Mrs Delys Sargeant AM Our Executive Management Team ) REPORTING TO THE BOARD Chief Executive Officer Sandie de Wolf AM since Jul 1991 BA(Hons), Dip Soc Stud, MSW, FAIM, FAICD ) REPORTING TO THE CEO Deputy CEO/Director of Services Fran O’Toole since Aug 2012 Director Berry Street Childhood Institute (BSCI) Marg Hamley since Oct 2003 BA, BSW, Dip Ed(Adult Ed), MPH LSL – May to Nov 2014 BERRY STREET ANNUAL REPORT 2014 BA (Hons-Psychology), MSW, Dip Ed Craig Cowie since Jan 2010 Former Director Northern & Acting Director BSCI – from May 2014 BA, BSW(Hons), Dip.Bus. Director Community Engagement Gregg Vines since May 2014 UK CAM Higher Diploma in Communication Studies (Post Graduate), UK BSc (Hons) Director Finance & Development Emmanuel Tsakis since Jun 2010 Director People, Culture & Information Systems Jackie Mead since Jan 2006 Director Public Policy & Practice Development Julian Pocock since Jan 2010 Executive Officer Jacqui Riters since Feb 1992 CPA, MBA B.Comm Master of Social Sciences (Policy & Mgmt) Dip Bus ) REPORTING TO THE DIRECTOR OF SERVICES Director Gippsland Trish McCluskey since Sept 2008 BA, LL.B, BSW, M.Crim, MSW, Cert IV T&A 10 Director Grampians Steve Robson Feb 2013 - Apr 2014 BSW; PGradCert FamilyTherapy, GradCert HRM, GDip Management Steven Johnson since Jun 2014 Dip Community Service Work, Grad Dip Business Administration Director Hume Patrice Jackson since Aug 2002 BA (Social Science), Dip Bus Director Northern Craig Cowie Jan 2010 - May 2014 BA, BSW(Hons), Dip.Bus Jenny McNaughton since Jun 2014 BSW, MSW, Dip Bus, Cert IV Assessment and Training Director South Eastern Meaghan Holden since Aug 2012 BA Human Services, Cert IV in Workplace Assessment & Training Director Take Two Annette Jackson since Aug 2003 Adjunct Assoc Prof BSW, MSW, Dip. Bus. Quality, Compliance and Risk Management “How can we do things better?” is a question that is frequently heard at Berry Street. This is part of our commitment to high quality services and what we see as our responsibility to everyone with whom we interact. Most of the work we do at Berry Street carries some inherent risk. We understand this and are continually improving the way we think about and manage risk. We also know that we are reliant on the judgement of our staff ‘in the moment’ and them knowing when to ask for help and guidance. ^^Following external review of our Take Two program, ‘EQUIP’ and corporate and support standards, we met all required standards and achieved an EA (Extensive Achievement) for Criteria 22.4 learning and development ^^The Victorian Registration and Qualifications Authority extended registration of our Berry Street School for five years ^^We reviewed our risk management system, developed tools to assist staff in identifying and escalating risk and estab lished “Service Improvement Committees and Quality Champions” in our six service delivery areas ^^Strengthened our emergency planning, including bushfire and extreme weather monitoring and responded to the Morwell mine fire ^^Used the learnings from the Victorian Parliamentary Inquiry Report ‘Betrayal of Trust’ and Royal Commission into Institutional Responses to Child Sexual Abuse to inform our policy approach in dealing with allegations of past abuse ^^Continued our investment in the Nous benchmarking project, where we used data from a number of community service organisations to benchmark administrative and support services ^^Installed tracking and immobilising devices in all residential care vehicles, to reduce the risk of serious harm if they are stolen A new start Sarah’s story Sarah was 15 when she was referred to our Southern Adolescent Support Program. Both Sarah’s parents had died, her step-father had sexually abused her and she had started selfharming. Fortunately, Sarah had a cousin who took her in. Our role was to support them both and help Sarah successfully complete her VCE – which she did, starting university this year. Our staff advocated strongly for the Department of Human Services to pay for the orthodontics work Sarah desperately needed. It was smiles all around when Sarah recently came into our office to ‘show off’ her new smile.

Berry Street Web Docs Annual Report 2014 | Page 10