Accountability
to our clients, staff, volunteers, colleagues,
funders and supporters – is one of our five
organisational Values.
Accountability, stewardship of Berry Street’s
good reputation and assets, and charting a
course for the future, are responsibilities which
our Board and Executive Management Team
take very seriously.
In the past year:•
The Board met 10 times and used its annual
workshop with the Executive Management
Team to frame key strategic priorities and
a new Strategic Plan for 2010 – 2013.
•
Six monthly progress reports on the
2009/10 Business Plan were considered.
It was pleasing that of the 20 strategies,
11 were fully achieved and seven were
partially achieved.
• We conducted a Board Effectiveness
Review and used a consultant to moderate
a discussion on the findings.
• All Directors completed a Register of
Interests and Statement of Good Character.
5
•
A new Governance Committee lead a review
of our organisational infrastructure and
identified where investment was required
to ensure that we manage our continued
growth effectively.
•
We successfully completed all quality and
accreditation requirements:– registration
as a Community Service Organisation;
Homelessness Assistance Service Standards;
and our school was accredited by the
Victorian Registration and Qualifications
Authority. Take Two received accreditation
against the EQUIP standards (Evaluation and
Quality Improvement Program) through the
Australian Council on Healthcare Standards.
•
Our financial management systems were
significantly improved through the
implementation of a new system, including
customer relationship modules for help
desk, motor vehicle, property and
purchasing functions.
• Policies and procedures were improved in
relation to privacy and client records.
• Business Continuity and Fire Preparedness
Plans were developed for each region/group
and the whole organisation.
•
We improved our already good WorkCover
performance (which is 20% better than the
industry average) and introduced a new
Safety in the Workplace Tool in Occupational
Health and Safety Week.